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The latest reports from users having issues in New York City come from postal codes 10118, 10021, 10023, 10013, 10004, 10003, 10011 and 10001.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 265,617 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, Staten Island, New York City, East Newark, Hackensack, Fort Lee, The Bronx, Queens, West New York, Kearny, Wallington, Irvington, North Bergen, Rutherford and Jersey City.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Total Blackout | |
| Brooklyn | Internet | |
| Brooklyn | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- 𝕒𝕞𝕪 𝕓𝕚𝕘𝕘𝕒𝕣𝕥 (@mybiggart) reported fromManhattan, New York
I hope the guy Spectrum sent to fix our cable (who is currently in my room in order to reach the cable line) enjoys the list of 2019 resolutions I have on my bedroom wall, including but not limited to: “Drink more ******* water, Amy. I mean it this time.”
- Doug Bearak (@dbearak) reported fromBrooklyn, New York
I just switched to @verizonfios and lost the YES Network. Now I have to wait until Monday to begin figuring out the right TV package and if I’ll actually be saving money by leaving Spectrum 😔
- Kerry McCarthy (@kerryyymccarthy) reported fromQueens, New York
Ugh. Spectrum is awful! Do yourself a favor and never get it! More trouble than its worth.
- 𝕒𝕞𝕪 𝕓𝕚𝕘𝕘𝕒𝕣𝕥 (@mybiggart) reported fromManhattan, New York
I hope the guy Spectrum sent to fix our cable who is currently in my room in order to reach the cable line enjoys the list of 2019 resolutions I have on my bedroom wall, including but not limited to: “Drink more ******* water, Amy. I mean it this time.”
- BASH & BOW, NY (@BASHandBOW) reported fromBrooklyn, New York
@GetSpectrum is a nightmare. TWC was sh*tty but @Ask_Spectrum is actually worse (it’s possible). They up prices & open new accounts under old addresses & then give attitude & ask for “some appreciation” when they FIX their mistakes. Time to see what @verizonfios has to offer.
- Jennifer Yu (@jenniferzhenyu) reported fromManhattan, New York
You can make a sound argument for either end of this spectrum that I’m not equipped enough to debate (also a reason why I’d never get into a school like Stuy), but cmon AOC, use your words better. You have a platform, one with a lot of eyeballs on it.
- ztalpnielk (@ztalpnielk) reported fromManhattan, New York
@fasulo_chris Spectrum Bad Goodbye Good
- Marion Marigo (@MarionMarigo) reported fromBrooklyn, New York
@PaulSchnee @Ask_Spectrum Down here too - 11211
- Ol’ Man 𝔑𝔬𝔳𝔞 (@SrNovaTV) reported fromManhattan, New York
Damn internet is down. For the 1st time in ever. Still warrants an “F U Spectrum”.
- Imani Fokolo (@imbeeyo) reported fromQueens, New York
@GetSpectrum is the worst internet provided in the world. Always having issues 🙄
- LVDON (@mheusler) reported fromManhattan, New York
@Ask_Spectrum we are having problems with our internet. Networks keeps appearing and disappearing for the last twelve hours and no devices can connect. Please assist ASAP.
- Esther Agbarakwe (@estherclimate) reported fromManhattan, New York
@Ask_Spectrum Thank you so much. I don’t have any technical issues.. I just never remember the Channel to watch @LFC games on NBCSN. 😭😭
- Hopeless Romantic (@Addicted2FantaC) reported fromManhattan, New York
@Ask_Spectrum CBS not working for almost 2 hours now in NYC.
- Reid Harris Cooper (@reidhcooper) reported fromQueens, New York
I really wish @GetSpectrum @Ask_Spectrum and whatever TWC would get their act together. Charging the TWC customers more, taking away parts of packages and making them have to actually change to get better packages. It's illogical customer service.
- WinterGirL (@heart4rocknlove) reported fromQueens, New York
@Ask_Spectrum This is absolutely horrible
- Caity Grand (@Caity1k) reported fromManhattan, New York
@ConEdison and @Ask_Spectrum are both still working outside but we have power and hot water currently. I’ve prepared for the worst with a @Target trip.
- Rob Tannenbaum (@tannenbaumr) reported fromManhattan, New York
New @Ask_Spectrum advertising motto: "Sure, our service sucks and our phone TV app doesn't work, but at least we make customers jump through hoops before we give them a measly credit!"
- ztalpnielk (@ztalpnielk) reported fromManhattan, New York
@fasulo_chris @CharterCom @NYSAFLCIO @ZephyrTeachout @NY1 stop ignoring the problem, you ARE the problem.
- Austin Siegfried (@asieg15) reported fromManhattan, New York
@Ask_Spectrum The service frequently freezes. Varying from every 30 seconds to every few minutes (but always several times an hour), the picture will either freeze frame or go black. The sound sometimes continues out of sync, and sometimes stops as well. Changing channels does not help either
- Kerry McCarthy (@kerryyymccarthy) reported fromQueens, New York
Spectrum not working. Call Spectrum, again. Automated recording prompts me to reboot. Doesn’t work so I call back and get yelled at by customer service because I “shouldn’t have done that.” 🙄
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Morgan Snider Sr. (@DaddyyCap) reported
@cvilinbtw @GetSpectrum You’re not the only one having issues with their service that I see every day
- lookinatYOUSpectrum (@LookinatS) reported
@Ask_Spectrum What would “help” is if you literally just folded as a company and admit how much you’ve be stealing you worthless POS scam
- I dont want to live here anymore (@Purphexyon) reported
@Ask_Spectrum Hey, I just realized that you wanted me to DM the address of the problem that has been going on at the Suburban Extended Stay in Wilm NC. Sorry, I misread it initially. The address is 245 Eastwood Rd. Wilmington, NC 28403. Thank you!
- donkeyDeas (@amd2q9) reported
@Ask_Spectrum is there an outage in chesterfield MO again? This is getting ridiculous, multiple outages a week. I have to submit a final project by tonight and of course your **** ******* service is down again
- tim drake lovebot 🦆💞 (@applejee_) reported
me: yeah im applying for a vol proofreader/copyeditor position for the OTW’s TWC. i heard about it on AO3someone who’s never heard of this: [shaking]
- Stable ronaldo eats children 5 and under (@childreneater42) reported
@Ask_Spectrum DOGsh*t INTERNET ******* HELL MAN YOU GUYS DONT HELP FOR **** MAN ZIP CODE:11356 HAS NOT HAD INTERNET FOR THE ENTIRE DAY IM LITREALLY PAYING SO MUCH MONEY FOR A ****** INTERNET PROVIDER WHEN ******** ARE YOU GONNA FIX THIS OUTAGE YOU ACTUAL RETARDS
- Maxwell Wolf ⭐ (@vikvargar) reported
@gavin_crisp @Ask_Spectrum Same in Traverse City, MI constantly going out then back on for several days now. I can't get things done. Lots of people in my neighborhood with the same issue. We need a constant connection for work. There must be something
- Maxwell Wolf ⭐ (@vikvargar) reported
@Ask_Spectrum The problem is on your end. I asked around, lots of people in the same neighborhood with the same problem. Yet you blame my account. It doesn't make sense.
- Lyric (@theevilqueen96) reported
@Ask_Spectrum What is going on with your damn outages! My internet has been out for an hour now and it’s my one day off! Bring the internet back up ZIP 75065
- 🏳️⚧️ TransEthics™🧜🏻♀️ #BlackTransLivesMatter (@TransEthics) reported
.@Ask_SpectrumWhy has the internet been so wonky lately? It’s been really slow, cutting out, and even resetting the modem/router does nothing. Fix it, you tossers!
